Joy Con



Important: The Joy-Con can be used as wireless controllers with Nintendo Switch Lite.

ConJoy con controller

What to Do:

Reset the Joy-Con by pressing the SYNC Button once. Then press any other button on the controller to power it on again. Attach the Joy-Con to the console, ensuring that it is correctly oriented and inserted all the way. If the Joy-Con is still not recognized by the console, try to detach and reattach the Joy-Con to the console a couple times. Whether you're experiencing the dreaded Joy-Con drift, or you're simply after some new controllers to up your multiplayer ante, you might be a little taken aback by the Nintendo Switch Joy-Con. Whether you're experiencing the dreaded Joy-Con drift, or you're simply after some new controllers to up your multiplayer ante, you might be a little taken aback by the Nintendo Switch Joy-Con.

Black Joy Cons

  1. Ensure that your console has the latest system update.
    • If your console is already up to date, be sure to restart it by holding down the POWER Button for at least three seconds, then select Power Options followed by Restart.
    • If you are unable to perform a system update due to the Joy-Con not being recognized, you can use the touch screen to connect to the Internet and enter the required fields.
  2. Detach the Joy-Con from the console, and continue with the next steps by troubleshooting one controller at a time.
  3. Reset the Joy-Con by pressing the SYNC Button once. Then press any other button on the controller to power it on again.
  4. Attach the Joy-Con to the console, ensuring that it is correctly oriented and inserted all the way.
    • If the Joy-Con is still not recognized by the console, try to detach and reattach the Joy-Con to the console a couple times.
    • If at all possible, test another Joy-Con with the console.

Situation not resolved

Joy Con Drift

  • If another Joy-Con works with the console, only the non-working controller will need to be repaired.
  • If another Joy-Con is not recognized by the console, or if another Joy-Con is unavailable, the Nintendo Switch console and the problematic Joy-Con Controller(s) will need to be repaired.

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